I updated my last post on Transactional Integrity with a new post on Linkedin Pulse. Check it out. I’m so glad to be blogging again. I also updated my visuals using free high-res images http://littlevisuals.co. Thanks to Kirby Ferguson (@remixeverything) for mentioning.
Companies have mission statements. So should you.
Create your own mission statement and see how much easier it is to get out of bed in the morning. Here’s mine:
I’m “giving people access to the best that life has to offer”.
I read something from Theodore Roosevelt today that profoundly inspires me. I know it will do the same for any professional in luxury, or any industry at all. I’m going to keep this one close to the chest.
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.
– Excerpt from the speech “Citizenship In A Republic”
Delivered at the Sorbonne, in Paris, France on 23 April, 1910
To sum it all up, here is what happened:
As a brand guardian, every time I get to introduce consumers to a brand I consider to be “true luxury”, it is nothing less than a privilege.
However, there is one rule: I never advocate brands, with which I haven’t had some reasonable interaction (as a consumer, loyalist, or enthusiast). To do otherwise would be disingenuous and represses Transactional Integrity. Continue reading
In luxury, it’s easy for practicing professionals to make the mistake of focusing too heavily on commercial success.
Maximilian Büsser, founder of MB&F has some wise words to bring the focus back on creativity and innovation.
The three biggest enemies of creativity and innovation are usually growth, market research (one rarely has an innovative idea asking the public what they want) and shareholder value.
Growth is extremely dangerous for creativity. Because the more your company grows, the more overheads you accumulate, the more you need to create products which will appeal to a broader audience. It is indeed very difficult to invest in real innovation and highly risky creativity when you are obsessed by double digit growth every quarter.
Read the rest of the article from Luxury Society here.
I’m a big fan of The Economist and I want to share these articles on luxury hotels.
Be my guest: A short history of hotels